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Create and progress a lead
Capture a prospect, assign responsibility and move it through the sales process.
Read guide → CRM & field work↗Maintain lead activity types
Set up lead activity types for consistent choices in related workflows.
Read guide → CRM & field work↗Maintain lead reasons
Set up lead reasons for consistent choices in related workflows.
Read guide → CRM & field work↗Maintain lead sources
Set up lead sources for consistent choices in related workflows.
Read guide → CRM & field work↗Maintain lead types
Set up lead types for consistent choices in related workflows.
Read guide → CRM & field work↗Maintain pipeline stages
Set up lead pipeline stages for consistent choices in related workflows.
Read guide → CRM & field work↗Organize beats
Set up beats for consistent choices in related workflows.
Read guide → CRM & field work↗Organize lead pipelines
Set up lead pipelines for consistent choices in related workflows.
Read guide → CRM & field work↗Plan and complete follow-ups
Keep the next customer contact visible and record its outcome.
Read guide → CRM & field work↗Record a customer visit
Check in, capture visit details and check out with the required location.
Read guide → CRM & field work↗Start and end a field-work day
Record your working day, location and the required kilometer/photo details.
Read guide →