Own SMTP settings
The customer can configure SMTP host, port, username, password, encryption, from email, and from name as approved for their subscription.
Email Deliverability
Own SMTP for trusted business email.
KORE1st can support customer-controlled SMTP so your business can send supported emails through its own email provider.
Clear separation
Website emails and business emails are different.
KORE1st public website contact/demo emails can be sent by the provider email service. Your operational emails can be sent by your SMTP provider when the own SMTP setup is enabled and configured.
Own SMTP does not mean source-code access or provider console access. It only controls approved outbound email delivery for supported business workflows.
Setup areas
What must be configured for reliable sending.
Secure configuration
SMTP settings can be stored against the approved business configuration so supported emails use the selected provider.
Own provider sending
Supported operational emails can be sent through the customer SMTP provider instead of a shared provider.
DNS records
SPF, DKIM, DMARC, reverse DNS, and verified sender/domain records should be configured on the customer domain/provider.
Deliverability checklist
Customer responsibilities before SMTP goes live.
Verified sending domain and from address
SPF and DKIM records published correctly
DMARC policy aligned with business preference
SMTP credentials maintained by the authorized customer team
Daily sending limits and bounce handling reviewed
Password rotation and offboarding process defined