Inspect activity history
Review who changed a record and inspect available details.
Menus and actions depend on your company's settings and your access. If something is missing, ask your company administrator.
Before you begin #
Access to activity data may be restricted. Not every background operation is necessarily presented in the same log.
Step by step #
- Open Activity Logs or the record’s Activity tab.
- Search/filter the relevant time, actor or record using available controls.
- Open View Details.
- Compare the logged action with the current record and the expected workflow.
Understand the fields #
- Actor: user associated with the action.
- Time: shown in the configured session format.
- Changes/details: evidence available for that logged operation.
Check the result #
Use the record ID/reference and time together when reporting a problem.
If something goes wrong #
Absence from a filtered list does not prove an action never occurred. Check filters and access, then provide the reference to support.
On mobile #
Open the same module from the app menu. Use the record card or its actions menu. Scroll through the form before saving so that required fields and validation messages are not missed. Your permissions still apply.